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Ellivase Hypnobirthing Privacy Policy Please read through the content of this Privacy Policy carefully to ensure that you understand it. If you do not understand then please do not share or submit any of your data with me. Your privacy is very important to me. This privacy policy has been created to answer any questions you might have about how I deal with your data. If you have any further questions please email me at ellivase@gmail.com I respect your right to privacy and will not disclose, share, sell or rent any personal information held about you without your consent, unless I am required to do so by law. WHY DO YOU NEED TO RECORD THIS INFORMATION? I collect information about why you are using the service and a small amount of information about significant others to you i.e. birth partner. This information enables me to provide a high quality service to you, ensuring that I am equipped with the knowledge of any previous discussions/e-mail prior to each session. The type of personal information I collect: I currently collect and process the following information: Personal identifiers, contacts and characteristics (for example, name and contact details) including name, e-mail, address, contact number/s; The information I take, should you decide to book a hypnobirthing course with me, is used for the following reasons: Insurance requirements Communicating with you outside of this course WHAT PROVISION IS MADE TO ENSURE MY INFORMATION IS HELD SECURELY? Your information will be held confidentially and not shared with anyone else. All information is held on Google, which is secure and encrypted. No paper copies containing personal information are printed or retained. Text messages My mobile phone is secured with a pin code. Emails My email account requires a user-name and password. All emails held by me will be deleted when the content is no longer needed, i.e. has been acted upon or the course has completed. Electronic documents Any electronic documents e.g. an invoice, are password protected and stored on Google, which is secure and encrypted. IS WHAT WE DISCUSS KEPT CONFIDENTIAL? Everything we talk about during our sessions is strictly confidential between you and me. To ensure I am doing my job effectively and that I have the right support, I may discuss elements of our sessions such as additional questions you may have, with Katharine Greeves, owner of KGHypnobirthing. During these discussions I do not disclose any details that may identify you and KGHypnobirthing also adheres to GDPR. Exceptions: In order to safeguard you and the people around you, if you were to disclose that you were going to carry out harm to yourself or someone else, then under my “Duty of Care” I am obligated by law to inform the relevant authorities. I would always aim to discuss this with you prior to contacting anyone. If I was issued with a police warrant or court order for information about you, by law I would also have to provide them with the information. HOW LONG WILL YOU HOLD MY INFORMATION FOR? Personal data shall only be retained for the purpose that it was intended and for a period of time deemed necessary for legitimate business purposes. This includes; providing the services or products that I supply to you, to process transactions and refunds and to comply with legal, tax and regulatory requirements. Your personal data will continue to be retained for as long as is reasonably necessary to meet my obligations. Beyond the period that I no longer require your personal data for legitimate business purposes, I will cease to process the data. Your data will be either securely destroyed, erased, deleted or anonymised. MARKETING If you have previously agreed to me using your personal information for direct marketing purposes, such as testimonials and you would like me to remove your data please email me on ellivase@gmail.com and I will remove/delete your data within 30 days. YOUR DATA PROTECTION RIGHTS It is your responsibility to ensure that the data I hold on you is up to date, up to and until the course is completed. Under data protection law, you have rights including: Your right of access - You have the right to ask me for copies of your personal information. Your right to rectification - You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete. Your right to erasure - You have the right to ask me to erase your personal information. Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal information. HOW TO COMPLAIN If you have any concerns about my use of your personal information, you can make a complaint to me at ellivase@gmail.com You can also complain to the ICO if you are unhappy with how I have used your data. The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk This privacy policy is accurate as of 17 April 2023. I reserve the right to alter or amend it without notice. Should the Privacy Policy be altered, the new policy will be posted.